Our Services

Aircond services for homes and offices in Johor.

Service, repair, installation and gas top-up, all handled by one team from Skudai. You get a written price before any work starts.

  • Four services, one teamService, repair, installation, gas top-up
  • Written quote firstApproved by you before work starts
  • Cooling testedAir temperature measured before we leave

What We Do

Four services, one team.

Pick the service that matches what your unit is doing. Each one has its own page with the full list of checks.

Indoor aircond coil being cleaned with a water jet 01

Aircond Service

For a unit that still cools but blows weaker air, smells musty or drips water. We clean the filter, coil, blower and drain so it cools the way it did when new.

  • Wash and dry the air filters
  • Clean the evaporator coil and front panel with a water jet
  • Flush the drain pan and drain pipe
  • Clean the outdoor unit fan and condenser coil
  • Measure the air temperature at the louvres before we leave
Technician checking the inside of an indoor aircond unit 02

Aircond Repair

For a unit that stops cooling, leaks, trips the breaker or shows an error code. We test the parts, show you which one failed and give you the price first.

  • Check the power supply, breaker and wiring to both units
  • Test the capacitor, fan motors and compressor with a meter
  • Read the error code and test the sensors and PCB
  • Measure the gas pressure to check for a leak
  • Replace the failed part and run the unit until it cools
Technician fitting a new wall-mounted aircond 03

Aircond Installation

For a new unit, a replacement or a unit moving to another room. We size it to the room, vacuum the piping and test the cooling before handover.

  • Site check to match the unit size (HP) to the room
  • Bracket or platform for the outdoor unit
  • Insulated copper piping, drain pipe and electrical wiring
  • Vacuum of the piping before the gas valves open
  • Neat trunking along the wall where the pipes run
Technician working on an outdoor aircond unit 04

Gas Top-Up

For a unit that runs all day but never gets cold. We find and repair the leak first, then top up the correct gas to the right pressure.

  • Connect gauges and read the running pressure
  • Check the flare joints, valves and coils for leaks
  • Repair the leak before adding any gas
  • Top up with the gas your unit is built for, such as R32, R410A or R22
  • Measure the pipe and air temperature to confirm the cooling

Not Sure?

Which service
do I need?

Find what your unit is doing in the table. If it is not listed, WhatsApp us and a technician will tell you.

Ask a Technician
Your aircond is…Book this
Weak airflow, musty smell Aircond Service
Water dripping from the indoor unit Aircond Service
Blows warm air, error code, breaker trips Aircond Repair
Cool but never cold, frost on the pipe Gas Top-Up
New unit, replacement or moving a unit Aircond Installation
Not sure what is wrong Aircond Repair (inspection)

How It Works

Four simple steps.

The same order on every job, from the first message to the final cooling check.

Customer calling NARTI to book a service 01

Tell Us

Call or WhatsApp us with the unit type and what it is doing.

Technician inspecting an indoor aircond unit 02

Inspect

Our technician checks the unit and explains the findings on the spot.

Technician preparing a written quote 03

Approve

You get the price in writing, and work starts only once you agree.

Technician testing a wall-mounted aircond 04

Service & Test

We finish the work and measure the air temperature before we leave.

Living room cooled by a wall-mounted aircond

FAQs

Service questions,
answered.

Book a general service if the unit still cools but feels weak. Book a repair if it has stopped cooling, leaks or shows an error code. If you are not sure, WhatsApp us what the unit is doing and we will tell you.

Yes. Our technician checks the unit, explains the fault and gives you a written price. Work starts only after you agree to it.

Yes. We can service or check every unit in your home or office in the same visit.

We work from Skudai across Johor Bahru, Iskandar Puteri, Kulai, Senai, Pasir Gudang, Ulu Tiram and nearby towns. The full list is on our About page.

Book the right
service today.

Call or WhatsApp +60 16-821 0460.

Get a Quote